Refund policy

Refund Policy

Because Setbooks journals are personalized digital products created from the workout information and customization choices you provide, purchases are generally final once your custom PDF has been generated and delivered.

We do not offer refunds for:

• changing your mind after your journal has been generated
• mistakes in information or customization choices submitted by you
• deciding to change your workout routine after purchase
• downloading or opening the PDF and later deciding you no longer want it

We will, however, make things right if there is a genuine problem with your order. Please contact us if:

• you were charged more than once for the same order
• your PDF was not delivered
• the file is corrupted or cannot be opened
• the journal was generated incorrectly because of an error on our side
• the journal you received does not match the customization information that was successfully submitted with your order

Depending on the issue, we may provide a corrected replacement file or issue a refund.

If you experience a problem with your order, contact us at support@setbooks.store and include your order number and a brief description of the issue.

Please contact us within 7 days of delivery so we can review the problem promptly.

Refunds that are approved will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

$10 Physical Setbook Credit

Digital Setbook purchases include a $10 credit toward a future physical Setbook. If a digital order is refunded, any associated physical Setbook credit may be cancelled or invalidated.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.